Case Study
Subway Gisborne: Enjoying Personalised Service Since 2014
‘Streamline Solutions’ service has been excellent. I’ve mainly dealt with Ranjini since 2014 and the service has been very good.’
Streamline Solutions’ consistency, personable service, and great prices are quoted as being the leading reasons for Subway Gisborne’s repeated business since 2014, according to the store owner Murray Webb.
Murray and his wife have been proud Subway Franchisees in Gisborne since 2009, and are delighted to be running a profitable business in the heart of the Gisborne community. And with weekly contact with the Streamline Solutions team, we’re proud to support Subway Gisborne to reach their goals through the timely supply of our products, with everything from EFTPOS Rolls to ink cartridges.
When asked what stood out to the Subway team, Murray had high praise for our service delivery, ‘I always receive confirmation that the products have been ordered, sent, and an email confirming as much every time. So I’m really happy with that.’
Unlike many other providers, we’re always prepared to go the extra mile. In the case of Subway Gisborne, our team regularly catches up with Murray to assess stock and requirements in real-time, allowing Subway to adequately plan ahead, and receive the highest quality products as soon as they’re needed. This personalised service isn’t the only reason that Subway continues to use Streamline’s services. Our New Zealand owned and operated business competes with larger suppliers on price too, and Subway knows it, ‘I would recommend Streamline Solutions. The pricing is very comparable and the service is good so what more can I say about that?’
*Streamline Solutions EFTPOS Rolls available in online store.
Some of our products that Subway swears by include:
At Streamline Solutions, we’re committed to providing an unparalleled service to our customers. The fact that we’re locally owned and operated, means that we’re able to manage and service orders quickly, which allows our customers to remain agile, often freeing up important space for stock.
Our online store is easy to use and order, and our team is always on hand to help you out. With shipping to all New Zealand regions, we think you — like Murray and the team at Subway — will be impressed with the service you receive.
Explore some of our other case studies:
Case Study – Dominos
Great products and excellent customer service are just two of the reasons Domino’s franchisee Rob Lea uses Streamline Solutions’ POS rolls and food labels for his five busy stores – and has done for as long as he can remember.