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Case Study
Rosie Café: Gives Streamline 100% on Our customer Service!

At Streamline we have the privilege of serving a wide range of customers with our office consumables solutions.  

Rosie Café is a quintessential suburban eatery, operating for over 10 years. They’re nestled in suburban Parnell across from the famous Rose Gardens. The vibe is relaxed, unpretentious and friendly, so it’s no wonder we are such a good fit!. 

We provide Rosie Café with Till Rolls which helps take care of that essential business function, so they can focus on being creative with food, and attentive to their customers – those fundamental elements that make Rosie so great. 

Operations Manager Izzane recently shared with us her appreciation for Streamline’s service, “amazing, bright and bubbly, I really like you guys. You ring me regularly as something so simple as till rolls I often forget about so it’s nice to be called and reminded”.

And it’s just as well we can take some of the logistics stress off Rosie Cafes plate, because they’ve recently also opened a takeaway store next to the current site. Expansion means more delicious food, to more people and of course more of the necessary support elements such as till rolls.

It’s also great to hear that the reason we are in business is the reason Izzane is so appreciative of our service. We’re here to create relationships with local businesses, and to support them to do what they do so well. She says it’s ‘comforting to have the same person calling and have the relationship between us’, and we agree. 

After a challenging couple of years businesses have faced across the country and the world, it’s good to know we can make a difference just by sticking with what we do best. Bringing attentive and personal service, with quality products. 

 So would Rosie Café recommend us? “Yes 100%”, says Izanne, “purely based on customer service. Beautiful, amazing, very well done. Thank-you for everything else you do for us”. 

If you’d like to find out how we can support your business, just like we have for Izzane and Rosie Café, then reach out today.

Or check out our online store. It’s easy to use and order, and our team is always on hand to help you out. With shipping to all New Zealand regions.

We’re locally owned and operated meaning your order is packaged, sent and delivered within a couple of days.  So you can remain agile and keep your business running smoothly.

 

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Case Study – Dominos

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Great products and excellent customer service are just two of the reasons Domino’s franchisee Rob Lea uses Streamline Solutions’ POS rolls and food labels for his five busy stores – and has done for as long as he can remember.