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Privacy Policy

At Streamline Solutions & Trans-Link we respect your privacy and will protect it. 

 

Any details you supply on this site are solely to process your orders. Under no circumstances will any personal information you have supplied be made available to another organisation. 

 

You may receive some email communication from us but you may opt out at any time by following the unsubscribe link at the bottom of our emails.

 

Personal information is information by which you may be identified directly, or which can identify you. This Privacy Policy describes how we collect and hold your personal information, how we deal with personal information, who we disclose it to, and how you can access the personal information we hold about you. 

 

  1. Personal Information is information about an identifiable individual). Streamline have adopted this Privacy Policy to ensure that we deal with your personal information in accordance with the Privacy Act 2020 (as amended from time to time) (Act). This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz 
  2.  CHANGES TO THIS POLICY We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy. 
  3. WHO DO WE COLLECT YOUR PERSONAL INFORMATION FROM We collect personal information about you from: 
  • You, when you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products 
  • Third parties where you have authorised this or the information is publicly available. If possible we will collect this personal information from you directly

 

HOW WE USE YOUR PERSONAL INFORMATION 

 

We will use your personal information: 

 

  • to verify your identity 
  • to provide services and products to you 
  • to market our services and products to you, including contacting you electronically (e.g. bytext or email for this purpose) 
  • to improve the services and products that we provide to you 
  • to undertake credit checks of you (if necessary) 
  • to bill you and to collect money that you owe us, including authorising and processing credit card transactions 
  • to respond to communications from you, including a complaint 
  • to conduct research and statistical analysis (on an anonymised basis) 
  • to protect and/or enforce our legal rights and interests, including defending any claim 
  • for any other purpose authorised by you or the Act.] 

 

  1. DISCLOSING YOUR PERSONAL INFORMATION We may disclose your personal information to: 

 

  • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products 
  • other third parties (for anonymised statistical information) 
  • a person who can require us to supply your personal information (e.g. a regulatory authority) • any other person authorised by the Act or another law (e.g. a law enforcement agency) 
  • any other person authorised by you.] 

 

  1. PROTECTING YOUR PERSONAL INFORMATION We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION 

 

Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction. If you want to exercise either of the above rights, email us at [email protected]. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information. 

 

  1. INTERNET USE While we take reasonable steps to maintain secure internet connections if you provide us with personal information over the internet, the provision of that information is at your own risk. ] If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information. 

We use cookies to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

 

8.1 You are not required to provide personal information to us, although in some cases if you choose not to do so then we will be unable to make certain sections of the Website available to you. For example, we may need to have your contact information in order to provide you with updates from our Website. 

 

8.2 When you provide personal information to us, we will comply with the New Zealand Privacy Act 2020. 

 

8.3 The personal information you provide to us (including any information provided if you register for an account) is collected and may be used for communicating with you, statistical analysis, the marketing by us of products and services to you, credit checks (if necessary), and research and development. 

 

8.4 We may also collect technical information whenever you log on to, or visit the public version of, our Website. This may include information about the way users arrive at, browse through and interact with our Website. We may collect this type of technical information through the use of cookies and other means. We use the technical information we collect to have a better understanding of the way people use our Website, to improve the way it works and to personalise it to be more relevant and useful to your particular needs. We may also use this information to assist in making any advertising we display on the Website more personalised and applicable to your interests. 

 

8.5 Generally, we do not disclose personal information to third parties for them to use for their own purposes. However, some of the circumstances in which we may do this are: a to service providers and other persons working with us to make the Website available or improve or develop its functionality (e.g. we may use a third party supplier to host the Website); b in relation to the proposed purchase or acquisition of our business or assets; or c where required by applicable law or any court, or in response to a legitimate request by a law enforcement agency. 

 

8.6 Any personal information you provide to us may be stored on the secure servers of our trusted service providers, which may be located outside New Zealand. This may involve the transfer of your personal information to countries which have less legal protection for personal information than New Zealand.